Programs Office Assistant
Summer Programs, Loyola Marymount University
Los Angeles, CA
- Served as the primary contact responding to up to 10 daily phone and email inquiries from prospective students and families while guiding 23+ students through the registration process for summer programs.
- Supported an LMU summer program serving 1,000+ global applicants and operating with a $1.5M+ program budget.
- Managed CRM data and coordinated scheduling and communication across a 12-person staff of directors, faculty, TAs, and RAs, helping reduce interdepartmental response times by an average of 2 business days.